Terms and Conditions
Last update date: June 26, 2024 AD
Welcome to the “Tamm” application.
The “Tamm” application works as an intermediary electronic platform between “service providers” on the one hand and “customers” on the other hand, as it allows service providers to display their services through the application, and allows customers the freedom to choose the appropriate services for them and communicate with service providers, in accordance with the following terms and conditions:
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First: Definitions
In this Agreement, unless the context otherwise requires, the following terms have the meanings indicated.
“The application” or “we” or “our” or “our” refers to the “Tamm” application in the Kingdom of Saudi Arabia.
“Owner” or “Application Owner” refers to the owner of the “Tamm” application and its legal owner before all government agencies, whether the current owner or any person or entity to whom ownership is transferred in the future.
“User”, “you” or “you” refers to every person who visits or uses the Application in any way, whether as a service provider, customer, or otherwise.
“Service” refers to all services permitted to be provided through the “Tamm” application in accordance with the provisions of this agreement and authorized to be provided in accordance with applicable regulations, and which are offered by service providers through the application and available for reservation or purchase by customers, and include, but are not limited to, (contracting) services. , maintenance).
“Service Provider” refers to every person or company that registers on the Application for the purposes of providing services permitted by the Application Administration to Customers.
“Customer” refers to every person who requests the services of service providers offered through the application, which includes any services permitted to be provided by service providers through the application.
“Content” refers to all text, information, data, images, logos, videos, advertisements and everything else that is published by the User through the Application.
“Agreement” refers to the terms and conditions, the privacy policy, all main and sub-pages of the application, the description of the services, all information and content of the services, and all special instructions and agreements that take place between the application on the one hand and any of the application users on the other hand, as well as contracts related to the terms and conditions.
“Parties to the Agreement” refers to the application on the one hand as (a first party in the contractual relationship), and any person who visits or uses the application or registers an account with the application or provides any of the application services or benefits from our services in any way on the other hand as (a second party in contractual relationship).
“Parties to the Agreement” refers to all persons subject to the terms and conditions stipulated in this Agreement, including their rights and obligations.

Second: Our services
Our services allow users to communicate with each other as follows:
(1) The application allows service providers to register and offer their services, and allows customers to purchase the services of service providers, and our role is limited to connecting service providers to customers.
(2) The service provider can promote itself and its services through the application.
(3) The application services are provided free of charge to customers. The application does not impose any fees or commissions on customers in exchange for benefiting from the application services.
(4) The application services are not free to service providers, and the application imposes a monthly subscription to benefit from the services we provide to service providers.
(5) Services to service providers are subject to a monthly subscription (200 Saudi riyals) paid on the first day of each calendar month.
(6) It is prohibited to use the application by supervisors, contractors, intermediaries, or brokers who pay application subscriptions and then assign tasks, maintenance, and contracting services to service providers (technicians, contractors, other workers not registered with the application, or assign them to irregular service providers. Anyone who commits These violations, customers and those to whom tasks and services are assigned are fully legally responsible before the security and judicial authorities and investigation authorities and for all consequences of violating the applicable regulations, without any legal responsibility on the application or its owner.
(7) The customer must verify the personal photo of the service provider and his valid residence permit according to the applicable regulations. The customer bears responsibility for dealing with the service provider, including all compensation and fines arising from any violations of the applicable regulations without any legal responsibility on the application. The application does not provide No guarantees regarding the service provider, the data he provided, the validity of his residency or work license, or that he is the person he claims to be.
(8) The follow-up department in the “Tamm” application has the right to ask the service provider at any time to send the geographical location in which it provides services. The follow-up department has the right to request that the service provider be sent a photo of the work site. It also has the right to ask the customer via messages or call whether The service provider is the same one that the customer agreed with through the application, and this is done randomly and suddenly to preserve the rights of the customer and the service provider and to verify that the work has not been sub-assigned to someone else.

Third: The legal scope of our services
(1) The application is an electronic services platform only, operating in accordance with the regulations in force in the country of the customer and the service provider, and therefore all legal requirements required in accordance with the laws and regulations are applied to service providers and customers, even if they are not stipulated in this agreement.
(2) The “Tamm” application works as an intermediary electronic platform that allows communication between users, and our role does not go beyond that. We do not have any supervisory or controlling authority over the users, nor are we their representatives or agents, and none of the provisions of the Labor Law, agency, or sponsorship apply to us. Or other legal provisions related to legal responsibility for the actions of affiliates or third parties, and you explicitly agree to this nature of our work and this role and deal through the application from this standpoint.
(3) The service provider itself provides services for the benefit of customers, and the role of the application is limited to the electronic linking process between the parties without interfering in the provision of services, and the service is provided entirely at the responsibility of the service providers.
(4) You know and agree that the application is not a service provider or a client, nor is the “Tamm” application considered an Internet service provider, nor an accommodation provider, nor an information content provider, and it is not treated as a publisher of any content published through the application or through any feature. Available to communicate via the app, including messages, chat, etc.
(5) You know and acknowledge that you agree to exempt the “Tamm” application from any responsibility for the work of a third party, whether a user, service provider, customer, or otherwise.
Fourth: The legal nature of the terms and conditions
(1) This agreement and its annexes are the complete and final agreement between the “Tamm” application on the one hand, and any person who visits or uses the application or uses any of its properties or features on the other hand.
(2) This agreement is a valid contract with complete legal conditions and elements, effective against all the aforementioned parties, and its provisions and obligations are binding on all of them, and no one may dissolve or terminate it as long as it produces its legal effects.
(3) All parties acknowledge that this Agreement constitutes the entire agreement between them and have agreed that they have not relied on any assurances, whether oral or written, in agreeing to this Agreement other than the provisions set forth herein.
(4) The description of the services and sub-pages of the application prepared by the “Tamm” application is an integral part of this agreement.
(5) Amendments to this Agreement shall have the same legal meaning and effect as this Agreement.
Fifth: Providing services
(1) The application constantly seeks to provide its electronic services in an optimal manner, and to this end it uses all the tools, equipment, hardware, software, and means of protection necessary to provide the services, in addition to taking the necessary legal measures.
(2) The application does not guarantee that the services or part of them will work on all mobile devices. Also, for the devices on which the application works, delays or malfunctions may occur due to a defect in the Internet, and therefore you exempt us from responsibility for all of that.
(3) For the purposes of providing application services, we provide full support to customers and service providers through the application by facilitating and providing services and complaints and trying to achieve a distinctive user experience with the “Tamm” application.
Sixth: Consent and legal capacity
You acknowledge that you have the legal capacity to enter into and agree to this Agreement, and that you have full, unrestricted legal authority subject to the following conditions:
(1) The user of the “Tamm” application must be 18 years or older.
(2) If you are under 18 years of age, you may use the “Tamm” application services only under the supervision of a parent or guardian.
(3) Without prejudice to any other rights of the “Tamm” application under this Agreement or the law, the application reserves the right to restrict your access to the application or cancel your membership if it deems that you have not reached the age of 18 years.
(4) If you are registering as a business, you acknowledge that you have the authority to bind this business to this User Agreement, and that you and the business you represent will be subject to all applicable laws related to online trading.
(5) The user of the “Tamm” application is required to have the necessary legal capacity to conclude contracts, and we are not responsible for verifying the eligibility of any of the site’s users.
(6) By using the “Tamm” application services, you agree to this agreement, and acknowledge that you are legally bound by the terms and conditions stipulated in this document or its amendments.
Seventh: Membership Registration (Service Providers)
(1) If you register in the “Tamm” application as a service provider (individual), you must provide us with the following data (name, email, photo of the service provider, mobile number, valid residence permit, the technical specialization must be proven by residency or work license, proof of work Under the sponsorship of a Saudi company, institution or individual).
(2) If you register in the “Tamm” application as a facility service provider (institution or company), you must provide us with the following data (name of the facility, valid commercial register, email, mobile number, number of technicians registered in the application).
(3) Registering an account in the application requires reviewing all the data and documents provided by the service provider. The account is registered after the application administration has reviewed and accepted the request and the service provider has subsequently paid the monthly subscription value of 200 riyals on the first of each calendar month.
(4) The service provider undertakes to maintain the confidential information regarding his account, such as the user name and password, and that he is responsible for any disclosure of this information to others. He is also responsible for any use made by any person to whom he disclosed this confidential information.
(5) The service provider undertakes to inform the application immediately in the event that the account is hacked or stolen, or any illegal use of his account in the application is discovered, so that we can take the necessary technical measures to maintain the account.
(6) The service provider is prohibited from using the account of any other person registered in the application at any time or for any reason without obtaining express approval from the “Tamm” application.
Eighth: Customer membership registration
(1) The customer must register under his personal name, and refrain from using any fictitious or misleading names.
(2) The customer must provide us with membership registration data, which may include, but is not limited to (full name, mobile number, email, and agreement to the terms and conditions).
(3) Membership in the application is direct to customers and does not require review by the application administration.
(4) Once you register as a natural person, you represent yourself only. The account is based on personal consideration.
(5) The customer undertakes to maintain the confidential information related to his account, such as the user name and password, and that he is responsible for any disclosure of this information to others, and he is also responsible for any use made by any person to whom he disclosed this confidential information.
(6) The customer undertakes to inform the application immediately in the event that the account is hacked or stolen, or any illegal use of his account in the application is discovered, so that we can take the necessary technical measures to maintain the account.
(7) You may not use another person’s account at any time without obtaining express approval from the “Tamm” application.

Ninth: Digital signature
(1) In services that require registration: By registering for an account in the application, or by clicking to accept the terms of service when prompted to do so on the application, you are deemed to have executed this agreement and other terms of service electronically, and they are legally effective against you from the date Register your account or from the date you click to accept the Terms of Service.
(2) For services that do not require registration: Your use of these services constitutes your express agreement to the terms and conditions set forth in this document and all other policies, and you are legally bound by them from the date of such use.

Tenth: Terms and conditions of the service provider
(1) The service provider guarantees that he practices the work of his profession or technical specialty described in the application in accordance with the regulations in force in the Kingdom of Saudi Arabia, and acknowledges that he will obtain all permits, residency, work license, and any other documents necessary for establishments, such as the commercial registry, and that he will fulfill all legal obligations related to his workers and employees, and acknowledges The service provider ensures the validity and accuracy of any data or documents it provides for the application.
(2) If the service provider is an individual, his participation in the “Tamm” application must be compatible with the regulations in force in the country of the customer and the service provider according to the operation of the application in any country, and he must have a valid work and residence permit, and his technical specialization must be proven by the work license and/ Or residence.
(3) The services provided by the service provider must be licensed by the competent authorities, and these licenses must be valid and renewed on the specified dates, and the service provider must pay all imposed government fees and taxes, and the application does not bear any legal responsibility in the event of violation of these provisions.
(4) The service provider is obligated to provide its services in accordance with what is specified on its part in the account registration request, and in the event of providing different services, it must modify the services it provides first before receiving any requests from customers.
(5) The service provider is obligated to provide the services announced through the application itself, and acknowledges that it is not an intermediary or service broker, and the service provider bears full responsibility, technically and legally, for any people it uses to implement the services.
(6) The service provider must be good-looking, dressed, courteous and well-mannered, and deal with customers in a decent manner and manner, and bear legal responsibility in the event of offending the customer in any way.
(7) If the customer requests the service provider to inspect the place where the service will be performed before agreeing on the price, in this case the cost of the trip will not be added to the customer and will be borne by the service provider. The service provider must be prepared to carry out inspections in his car or the car of his company or organization free of charge. This shall be binding on the customer in any way.
(8) The service provider purchases any required materials or spare parts in accordance with its agreement with the customer, and the service provider must present an invoice to the customer for the purchases from the store from which he purchased. The application does not bear any legal responsibility for these invoices, nor does the application provide any guarantees indicating compliance. The customer pays.
(9) The service provider is obligated to inventory the items he received from the customer and issue a receipt for the number of items, items and supplies he received, and undertakes to return them in full after performing the requested service.
(10) The service provider must issue to the customer an invoice for the value of the work and service that was performed and the amounts he received, and the invoice includes (the cost of the service + the value of purchases or spare parts + value-added tax “15%”).
(11) The application is not responsible for any work provided and the services are provided entirely at the responsibility of the service provider, and the service provider bears full legal responsibility in the event of non-implementation of services to the customer, lack of services, non-performance, or any damage caused to the customer’s objects or places.
(12) The service provider bears full legal responsibility for any errors or damages it causes to the customer’s items, whether these errors and damages are personal or professional.
(13) The application and its owner do not bear any legal responsibility for crimes, theft, and damage, whether to the customer or the service provider. The application is considered an electronic intermediary only, and the affected person has the right to resort to the competent authorities and the judiciary to claim all his legal rights.
(14) The price of the service is determined by agreement between the two parties (the customer, the service provider), and the customer is obligated to pay the value of the service in the agreed upon manner, and the service provider is obligated not to demand from the customer any amounts in excess of what was agreed upon, whether the agreement is within the application or outside the application. The application or its owner does not bear any legal responsibility regarding the service provider’s financial rights in exchange for the service, and the application has only an intermediary role between the two parties without providing any guarantees regarding financial transactions. The service provider and the customer have the right to resort to the competent security and judicial authorities in the event that any party breaches its financial and legal obligations.
(15) The service provider is obligated not to photograph the customer’s things, add them to his business gallery, publish them, or publish any of the customer’s data in any way. Unless the client allows him to photograph the work after its implementation
(16) The registration of our service provider is based on personal consideration, and therefore he does not have the right to assign the account to others, nor authorize others to carry out the services he agreed to perform.
(17) Service providers are prohibited from registering with us with more than one account, and if we discover this, we have the full right to suspend or terminate their account in the application.
(18) The service provider is the first and last responsible for the account linked to its information, and the service provider is responsible for any illegal or unauthorized use made through his account on the platform.
(19) The service provider acknowledges that he is not our employee, nor are we employers, nor do we have any control or supervisory authority over him, and he works on his personal responsibility without any contractual or legal responsibility on us. The service provider knows and acknowledges that we do not provide him with any medical insurance, as the relationship between the service provider and the application is not a business relationship.
(20) The service provider knows and acknowledges that we do not have any business relationship, legal representation, agency, or other relationship with the customer, and in the event that the customer violates any of the service provider’s rights, the service provider must take all legal matters without referring to us or us.
(21) You undertake not to conclude any fictitious agreements with customers to conduct sales of fictitious services with the aim of benefiting from the positive evaluation that customers give you in the application. If we discover such practices, we will suspend or close your account with us.
(22) The service provider is obligated to take all precautionary measures approved by the country in which the application operates, represented by the Ministry of Health or any other legal authority upon receipt and delivery and in any direct dealings with other persons.
(23) The legal relationship between the service provider and the customer shall be within the limits of providing the service, and the two parties are committed to mutual respect in their dealings. In the event that any party commits a mistake towards the other party, whether verbally, insulting, verbal altercations, assault, beating, wounding, or otherwise, All parties have the right to resort to the competent security and judicial authorities, without any responsibility on the application or its owner.
(24) The service provider is prohibited from publishing any work or service that it carries out with the application’s clients, or any images or data about it in any propaganda or advertisement for the service provider in a material or electronic form, whether by physical means or by electronic means such as Facebook, Twitter, Instagram, WhatsApp, or Through any other social media means, through any websites or internet pages, through publications, brochures, or by any other means, except with the customer’s written consent, not verbally, and the application or its owner does not bear any legal responsibility in the event that the service provider violates this, and the customer has the right to resort to The competent authorities to claim all his legal rights.
(25) The application is not responsible, financially or morally, or in whole or in part, for the rights of material service providers in exchange for their completed work. Each service provider is responsible for obtaining his material rights from the customer.
(26) The service provider is obligated to take security and safety precautions during the implementation of services, and the service provider has the right to protect himself from works or places where security and safety tools are not available, and the application or its owner does not bear any legal responsibility in the event that the service provider or the customer is exposed to any risks or Damages.
(27) The service provider will be solely responsible for any damages, malfunctions, sabotage, fire, or death resulting from the intentionality or negligence of the service provider, or caused directly or indirectly, and the service provider will be responsible for that before all government agencies, investigative and judicial bodies, and accordingly Comply with all applicable regulations, penalties, penalties, fines, blood money, etc. without any legal responsibility on the application or its owner.
Eleventh: Terms and conditions for customers
(1) The customer is the first and last responsible for the account linked to his mobile phone, and is responsible for any illegal or unauthorized use made through his account in the application.
(2) The customer knows and acknowledges that the services he receives through the application are provided through service providers without any interference from the “Tamm” application.
(3) The customer undertakes to request services for legal and legitimate purposes authorized by the competent authorities, and the customer bears legal responsibility jointly with the service provider in the event of violating any government conditions or licenses.
(5) The customer undertakes to choose the required services accurately and is committed to paying the specified price for them. The customer bears full responsibility for any wrong selection of services, refusal to receive the service, failure to cooperate with the service provider, or committing any errors that would harm the service provider.
(6) The price of the service is determined by agreement between the two parties (the customer, the service provider), and the customer is obligated to pay the value of the service in the agreed upon manner, and the service provider is obligated not to demand from the customer any amounts in excess of what was agreed upon, whether the agreement is within the application or outside the application.
(7) The customer is obligated not to agree with another service provider to modify work done by a service provider registered in the “Tamm” application, and each service provider is fully responsible for the work he has performed.
(8) The service provider purchases any required materials or spare parts in accordance with its agreement with the customer, and the service provider must present an invoice to the customer for the purchases from the store from which he purchased. The application does not bear any legal responsibility for these invoices, nor does the application provide any guarantees indicating compliance. The customer pays.
(9) The customer alone is responsible for the correctness of the addresses he provides to the service provider, and bears any responsibility arising from delays resulting from an error in the correctness of the addresses. He also bears responsibility in the event that the service provider is unable to reach him as a result of an error in the addresses in this case.
(10) The customer is obligated not to submit fake requests through the application. In the event that the customer does not comply with the requests submitted by him or repeats the fake requests, the application will investigate them and has the full right to impose appropriate penalties on the customer, such as temporarily or permanently suspending the account or canceling the membership, while reserving the right. In taking legal measures that preserve his rights.
(11) The customer knows and agrees that the application does not bear any legal responsibility in the event of loss of items that must be returned, and the customer must take legal action in this case without resorting to the application for any claims or compensation, as the application’s role is to connect the customer to the service provider only.
(12) The customer knows and agrees that the application does not bear any responsibility regarding the loss, seizure, shortage, or damage of any items, and that the role of the application is limited to linking the customer with the service provider without interfering in providing the service or providing any guarantee regarding the items.
(13) The Customer knows and agrees that we do not provide any type of insurance on items.
(14) The customer is obligated that his evaluation of the service provided by the service provider does not include any abuse or obscene language, and that the criticism or evaluation is within the limits permitted by law.
(15) The customer acknowledges that we do not represent him before others, nor are we considered his agent, and that he is personally responsible towards the service provider in the event of a breach of the terms and conditions stipulated in this agreement or in the event of a breach of the legal texts and provisions in effect within each country in which the application operates.
(16) The customer is obligated to treat the service provider well.
Twelfth: Guarantees
(1) The application does not provide any guarantees regarding the work or services provided by service providers. The responsibility lies entirely with the service provider, and the customer requests the service and benefits from it at his own risk.
(2) The application does not provide any guarantees regarding the implementation of the agreements concluded between the customer and the service provider inside or outside the application, and each party bears responsibility for implementing its obligations.
(3) The application does not provide any guarantees regarding payments made directly between the customer and the service provider, and the application cannot be considered an intermediary or guarantor of these transactions, and the parties bear responsibility for the legality of the transaction, the payment process, and the responsibility for recovering funds in cases where this is legally permitted.
Thirteenth: Implementation of services
(1) The customer communicates directly with the service provider and agrees between them on the services to be performed, the prices for those services, and the means and method of payment, whether cash or electronic payment, as agreed upon between the two parties.
(2) The parties agree on the dates for carrying out the service and inspection (examination of the service location) before agreeing on the price, materials, purchases and spare parts required and determining the final cost.
(3) The service provider must issue to the customer an invoice for the value of the work and service that was performed and the amounts he received, and the invoice includes (the cost of the service + the value of purchases or spare parts + value-added tax “15%”).
(4) The customer has the right to object to the invoice and not pay the service provider if the invoice includes excessive or non-agreed amounts, or if the service does not conform to the agreement or is incomplete.
(5) The application has the right to suspend the customer’s account in the event that the customer does not commit to paying the value of the service to the service provider. The application also has the right to suspend the service provider’s account if it follows fraudulent methods or if there are many complaints submitted by customers against it, or if its rating is less than 3.5 out of 5.
(6) The parties completely disclaim responsibility for the application for the agreements concluded between them inside and outside the platform, for the implementation of services and all payments, and for each party’s failure to comply with its obligations under the agreement concluded between them.

Fourteenth: Subscriptions policy
(1) The monthly subscription fee for the application services (200 Saudi riyals), and the minimum subscription period for the application is (one month). The application services are provided to service providers after paying the full subscription amount every first Gregorian month.
(2) The application supports payment of subscriptions using the following payment methods (payment methods available within the application).
(3) The service provider is obligated to pay the subscription value every first Gregorian month
(4) Subscribing to the application provides advantages to the service provider, which are receiving orders without a maximum limit and obtaining all profits from orders without paying any fees or commissions to the application except for the value of the monthly subscription.
(5) The application does not accept responsibility for the result of any errors in the payment process carried out by the service provider, nor does the application bear responsibility for the result of any piracy or fraudulent operations that occur on the credit cards or bank accounts of the service provider.
(6) The service provider bears all bank fees related to money transfer operations.
(7) The amounts paid by the service provider to the application are final and may not be modified by increase or decrease, and may not be recovered except with the approval of the application.
(8) “Tamm” application reserves the right to amend the monthly subscriptions and fees and payment policies at any time it deems appropriate, or to change the subscriptions by a certain percentage for each work by 20./. Or put both options in the future.
(9) The service provider has the right to temporarily stop his subscription to the application due to his travel to his country, illness, or annual leave, and he shall notify the application in this case.
Fifteenth: Compensation
(1) In the event of a breakdown in the application’s electronic system, the “Tamm” application will not be responsible for network failures or weaknesses at the customer or service provider.
(2) The application will not be liable in any case for any direct, indirect or consequential loss, loss of profits or goodwill, or damage whatsoever, as a result of disclosing your username and/or password.
(3) “Tamm” application is not legally responsible for losses or damages of any kind that may arise from the use of this application, including but not limited to direct and indirect damages.
(4) “Tamm” application, its officers and employees will not be legally liable to you or to any other party for any direct or indirect loss or any other cost that may arise from or in connection with the implementation of the User Agreement, or in connection with the provision of our services.
(5) You agree to indemnify, absolve and defend the “Tamm” application against all claims and demands that may be filed or claimed by others as a result of your use of the application, or due to your violation of these terms and conditions or violation of the rights of other users.
Sixteenth: Cancellation policy
(1) Requests to cancel the service are submitted by the customer directly to the service provider, and cancellation is subject to the agreement between the customer and the service provider prior to implementing the service or subsequent to starting its implementation.
(2) To apply the service provider’s policies, conditions, and cancellation, they must be made clear to the customer during the agreement, and the customer must have actually reviewed them and agreed to the cancellation and refund terms.
(3) In the event that the service provider does not commit to clarifying the terms of cancellation to the customer, in this case the applicable legal terms and controls contained in the electronic commerce system and its executive regulations shall apply.
Seventeen: Terms and conditions of evaluations
Customers can evaluate the services they obtained from service providers, and service providers can respond to these evaluations. These evaluations and responses are subject to the following conditions:
(1) Reviews must be honest, not false, and in appropriate terms, and the customer must refrain from abusing service providers or using inappropriate phrases.
(2) Service Providers’ responses to customer reviews must be truthful, non-false, decent and non-offensive and reflect the service provided to customers.
(3) It is prohibited during evaluations or responses to any names, persons, institutions, companies, or symbols, or to insult or insult them in any way. It is also prohibited to use religious slogans or expressions that degrade cultures or peoples or that violate the applicable system.
(4) In all cases, “Tamm” will not bear any responsibility regarding the truthfulness of the evaluations or responses and the extent of their legality. We do not bear any responsibility for illegal evaluations and responses, which are the responsibility of their owners only.
(5) “Tamm” reserves the full right to review and delete any illegal ratings or responses, as well as suspend or cancel the membership of the offending person. Our failure to delete illegal ratings and responses does not mean our participation or approval of publication. Our right to review reviews and responses should not be understood as a legal obligation on us, and you must notify us in the event of unlawful reviews or responses in order to take appropriate action against them.
(6) The application reserves the right to refuse to publish any reviews or responses at any time if they violate the previous provisions.
(7) In all cases, we reserve the full right to resort to the judiciary and seek all appropriate compensation if the evaluations and responses result in damage to the application owned by us, while the affected person and the community retain their right to criminal penalties.
Eighteenth: Content terms and conditions
(1) The user acknowledges that he has the full right to publish content through the application, and that this content does not violate any third party’s rights.
(2) Users bear all legal responsibilities in the event that they violate any personal property or intellectual property rights on any of the content they post through the application.
(3) Service providers who publish advertisements through the application are obligated to ensure accuracy and credibility in displaying their advertisements, and undertake to avoid false, misleading or illegal advertisements.
(4) The application does not bear any responsibility regarding publishing the content, and we are not responsible for the user violating any third party rights, which is the user’s sole responsibility.
(5) The application does not bear any responsibility regarding misuse of the content, which is the responsibility of the user who misuses the content, and in this case the user is responsible to us for his use of the application’s content.
(6) Users grant us the right to display and share the content they have posted via the application.
(7) The application has the right at any time to delete content posted by users through the application if we believe that such content violates the intellectual property rights, trademarks, privacy rights, commercial rights, or other proprietary rights of others.
(8) We have the right at any time to put the name “Done” on the content that you submit through the application.
(9) The customer and the service provider are obligated not to discuss any matters that affect religion or despise or disdain personalities, symbols, rulers of countries, princes, ministers, or officials in general and those in their power, or countries, groups, nations, tribes, or cultures, and any discussion is limited to the requested services. Only implement it.
Nineteen: Licenses granted
(1) By complying with the Terms of Use or any terms of service as well as by paying any applicable fees, the application grants you a limited, non-exclusive, non-transferable and non-sublicensable license to access the non-commercial use of the “Tamm” application services.
(2) This license does not include resale or any commercial use of any of our services or their contents, nor does it include any copying of information available about the account for the benefit of third parties, or any use of data extraction means or any use of similar data collection and extraction tools.
(3) You may not reproduce or make an exact copy of this application, or copy, sell or resell any part of it, or use it otherwise for the purposes of commercial or non-commercial exploitation of it without obtaining express written consent from the “Tamm” application.
(4) You may not use any meta tags or any other “hidden text” exploiting Done’s name or trademarks without the express written consent of the Application.
(5) You may use our Services only as permitted by law, and in accordance with the terms of this Agreement.
(6) The licenses granted by us terminate if you do not comply with these Terms of Use or any other terms of service.
(7) All rights not expressly granted to you in these Terms of Use or any other terms of service maintained by the “Tamm” application.
Twenty: Conditions for using the application
(1) The platform’s services are currently available within the Kingdom of Saudi Arabia, then it will expand to the Gulf countries, Arab countries, Asia, Australia, Africa, Europe and America to do this in stages. Therefore, we are not obligated to provide any requests in any other country. However, you can access the platform from any place in the world.
(2) You undertake to follow the instructions issued by the application regarding your account, including how to use the account or additional services, as well as all usage warnings.
(3) You undertake to provide the necessary information and documents that the application requests from you at any time; Either while subscribing to us and registering your account, or while providing services to you after registering your account.
(4) The user undertakes to be accurate when entering the information required to be entered into the application, and is responsible for reviewing that information periodically for the purpose of correcting, amending, or renewing it whenever he has new information regarding it, provided that he retains all data and documents indicating this.
(5) All information you disclose must be true, up-to-date, correct, reflective of you, and consistent with what is required in our registration form.
(6) if you provide information that is untrue, inaccurate, out of sync or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, out of sync or incomplete or inconsistent with this Terms of Use, without prejudice to Any other rights under this Agreement or the law, we will suspend or cancel your membership.
(7) The user is obligated to notify us if he discovers any illegal use of the application or any of the services or credit cards.
(8) We reserve the right to cancel accounts that have not been confirmed or are inactive for a long period.
(9) The use of the “Tamm” application may be associated with the provision of services or content of third parties, which are not subject to our control, and therefore you acknowledge that other terms, conditions and privacy policies apply to your use of the services and content of parties not affiliated with us.
(10) By using the “Tamm” application services, you agree to this agreement, and acknowledge that you are legally bound by the terms and conditions stipulated in this document or its amendments.
(11) If you register with the application with a personal account, you know that you represent yourself, and if you register with the application as an institution or company, you acknowledge that you are the legal representative of this entity.
(12) You acknowledge and agree that the terms and conditions of this agreement apply to you, otherwise you will not use the services of this application.
(13) Service providers have the right to offer discounts and offers, whether from companies, institutions or individuals, through social networking sites and offers on holidays, holidays and National Day as a legitimate competition between service providers that does not harm any of the other service providers.
Twenty-one: Communications
(1) You agree to receive communications from us, and we will communicate with you via mobile number and by publishing notices through the application or through other “Tamm” application services.
(2) You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy all legal requirements as if such communications were in writing and produce their legal effect.
(3) The “Tamm” application requires your consent during the registration process for us to send messages to your mobile phone or through the application for promotional purposes, in order to inform you of any changes, features or new activities added to the application.
(4) If you decide at any time that you do not wish to receive promotional messages, you may opt out of receiving such messages by writing to us, but in this case we cannot guarantee that you will fully enjoy our services.
(5) Any notices required to be notified to the “Tamm” application pursuant to this agreement must be sent through the features available by us within the application.
(6) The service provider is not entitled to sell any services agreed upon with customers to other people, and the customer must verify the image of the service provider he has chosen through the application.
Twenty-two: Copyright
(1) The application and the ideas expressed within it are our pure intellectual property rights, and any imitation or quotation of the application or some of its services (including ideas, texts, codes and software) is a violation of our copyrights, and we will take all legal measures against the perpetrator of the violations. mentioned.
(2) All content included or available within the “Tamm” application services, such as (text, logos, images, graphics, audio recordings, button icons, digital contents, reloadable materials, software, and data collection) is the property of the “Tamm” application, and is protected by the laws of the Kingdom of Saudi Arabia. Saudi Arabia and international copyright laws.
(3) The collection of all data included in the “Tamm” service or made available by any of our services is the exclusive property of the “Tamm” application and is protected by Saudi and international copyright laws, as well as protected by applicable international agreements, such as the Berne Convention and the TRIPS Agreement.
Twenty-three: Brands
(1) “Done” and associated logos are our trademarks and/or service marks.
(2) Images, logos, page headers, button icons, texts, and service names are trademarks and commercial designs of the “Tamm” application.
(3) It is prohibited to reproduce the trademarks or commercial designs of the “Tamm” application in any media or advertising medium without our written permission.
(4) The trademarks and commercial designs of the “Tamm” application may not be used in connection with any product or service that is not affiliated with us, so as not to undermine the value and credibility of the “Tamm” application or harm its customers.
Twenty-four: Legal responsibility
(1) You expressly agree that you use the “Tamm” application at your own risk.
(2) You must comply with all laws and regulations in force within the Kingdom of Saudi Arabia and the laws and regulations applicable in every country in which the application applies in relation to your use of the application, and you bear all responsibilities arising in the event of your violation of these laws or regulations, and you are also committed to all terms and conditions stipulated in this Convention.
(3) You are responsible for maintaining the use of the application with all seriousness and credibility, and you are obligated to compensate for any losses or damages that may be caused to the application as a result of any illegal or unauthorized use by us.
(4) Users provide us with their information and mobile numbers under their personal responsibility, and therefore they bear civil and criminal liability in the event that these numbers are stolen, not registered in their names, or belong to other people.
(5) You acknowledge your full legal responsibility in the event that you breach all the terms stipulated in this agreement, and with this breach we have the right to take all measures against you, including suspending or canceling your membership or resorting to the judiciary.
(6) The aggrieved person who suffers damage as a result of a breach by any of the parties to this agreement must take all necessary legal measures against the perpetrator of the illegal act without referring to us or us. The aggrieved person informs us of the violation only to take action within the application, either by suspending the membership or blocking it completely. permanent.
(7) The penalties that the “Tamm” application imposes on the parties to this agreement do not impair the right of each party to take all legal measures that it deems appropriate according to its discretion without referring to us in any way and without any responsibility on the application.
(8) The “Tamm” application does not guarantee that it will take action against all violations that may occur of this User Agreement, and our failure to take legal action in any case of violation does not mean a waiver of our right to take such action at any time we deem appropriate.
Twenty-five: Limits of our responsibility
(1) We provide our Services “as available”, without any representations or warranties of any kind, whether express or implied, relating to the use of this Application, its content or the services provided on it.
(2) “Tamm” application does not provide any guarantees that this application, its servers, or the messages sent are free of viruses or other harmful components.
(3) The “Tamm” application does not provide any guarantee and does not bear any responsibility regarding the modernity, popularity, accuracy and quality of the information that the user receives or accesses through the application.
(4) The responsibility for using or relying on the information that the user receives or accesses through the “Tamm” application services lies entirely with that user.
(5) You acknowledge that the “Tamm” application is an Internet-based service, and that although we make every effort to preserve the information and keep it secure, we cannot guarantee that the information that the user receives or transmits while using the application will be secure at all times. times.
(6) “Tamm” application cannot confirm that every user of the application is actually the person he claims to be.
(7) We may, at any time, modify, stop, or discontinue the “Tamm” application services without sending you notice thereof. We may also stop your use of our services if you violate these terms and conditions or if you misuse these services from our point of view.
(8) Without prejudice to its other rights, the “Tamm” application has the right to suspend or cancel your membership or your access to the application at any time, without warning, for any reason, and without limitation, and it may cancel this user agreement.
Twenty-six: Transfer of rights and obligations
(1) The “Tamm” application has the right to transfer all of its rights contained in this agreement to others without any objection from the user, and everyone is obligated to implement all their obligations contained in this agreement by the assignee immediately upon notifying them of the transfer, and the assignee has the right to take all legal measures against the one who fails to implement his obligations. Under this agreement.
(2) You may not assign your obligations and rights under this agreement, or entrust the management of your account in the application to a third party except after obtaining our written approval.
Twenty-seven: Amendments
(1) We have the right to amend our terms and conditions at any time, and we will publish a general notice through the application of new amendments, and we will also update the “last updated date” at the top of this document.
(2) You may not change, modify or replace any terms of this agreement without the written consent of the “Tamm” application.
(3) You agree to abide by all additional terms and conditions that will be made available to you in connection with the use of any Services available through the Application, and such additional terms and conditions are incorporated into this Agreement.
(4) We may, at any time, make any modifications or improvements we deem necessary to the application to increase its effectiveness, and the user is bound by any directions or instructions provided to him by the application in this regard.
Twenty-eight: Cancellation of the agreement
(1) We have the right at any time to cancel all or some of the services that we provide, and we have the right at any time to cancel the terms and conditions, or replace them with other terms and conditions.
(2) The agreement shall be considered terminated on its own initiative without the need for excuses or judicial procedures in any of the following cases:
– In the event that you are proven to have violated any paragraph or clause of this agreement above, preserving all of our rights to claim compensation for the resulting damages.
– The user fails to fulfill any obligations stipulated in this agreement without taking serious measures to eliminate this breach, while reserving our right to claim compensation if applicable.
– Assigning or subletting the account without our consent.
– Not being able to document any information you provided to us.
– If we determine at any time that your activities may cause you or other users to become involved in legal disputes.
– The application activity stops, or the activity of those responsible for managing the application stops.
Twenty-nine: The applicable law and the competent courts
(1) This agreement is governed by the applicable laws in force within the Kingdom of Saudi Arabia and within each country in which the application operates.
(2) The judiciary within the Kingdom of Saudi Arabia and within any country in which the application operates has jurisdiction over any dispute that may arise from the interpretation or implementation of the provisions of this agreement.
(3) If any provision of this Agreement becomes invalid, illegal or unenforceable, the legality and enforceability of the other provisions will not be affected in any way by that provision.
(4) In the event that application services are provided in other countries, the applicable laws in force in these countries shall govern the interpretation and/or implementation of this agreement.
(5) This agreement, terms and conditions, privacy policy, and subscription value may vary from one country to another depending on the financial and marketing policies followed by the application, as well as according to the purchasing power and income of customers and service providers.
Thirty: Notices
(1) Any notifications you wish to send to the “Tamm” application must be sent through the specific features within the application, and any notifications sent outside the application will not be considered.
(2) Any notifications that the “Tamm” application would like to send to you, will be either by announcing them on the application or by sending them to you via the mobile number that you provided to us during the registration process, and you are assumed to be aware of the notification as soon as it is announced on the application, or as soon as 24 hours have passed from the time Send the message to you.
Thirty-one: Language
(1) The Arabic text of this agreement is considered the approved text for the purposes of interpreting and applying its terms and conditions.
(2) In the event of a conflict between the Arabic text and the translated text of this agreement, it is agreed in this case to apply what is stated in the Arabic language